By scheduling a learning consultation, you agree to abide by the Learning Center policies as laid out below.
- Learning Center services are available to currently-enrolled University of Utah students.
- You can schedule up to 60 minutes of learning consultations each day, and there is no limit on the amount of appointments you can have during a semester.
- Give the provider as much information as possible regarding your needs so they can adequately prepare.
- Learning consultations must take place in the Marriott Library or virtually through Zoom.
- Providers have the right to deny services to students who make them feel uncomfortable, unsafe, or make any inappropriate comments.
- Providers have the right to deny services to students they suspect are cheating. This behavior will be reported to Learning Center staff, professors, and any other appropriate entities. The Learning Center takes academic integrity very seriously.
- Cancellations made at least 24 hours before a scheduled appointment via Penji will be processed without a penalty.
- Cancellations made within 24 hours of the appointment will result in a two-day scheduling block on Penji for learning consultations.
- Rescheduling an appointment must be done at least 24 hours before a scheduled appointment or it will be considered a late cancellation.
Please notify us as soon as possible if you believe you have a valid reason for your late cancellation to discuss the possibility of removing the block. We can only waive two policy violations per semester.
- Providers and students are required to wait 10 minutes for a 30-minute appointment.
- No-show appointments will result in a two-day scheduling block on your Penji account for learning consultations.
Please notify us as soon as possible if you believe you have a valid reason for your no-show appointment to discuss the possibility of removing the block. We can only waive two policy violations per semester.
The Learning Center has the right to deny services to students who do not abide by the above policies.