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Learning Center

Individual Tutoring | Supplemental Instruction | Learning Consultations | Presentations

Undergraduate Studies

By scheduling an appointment, you AGREE to abide by the Learning Center policies as laid out below.
  1. Learning Center services are available to currently-enrolled University of Utah students, throughout the year.
  2. There is no limit on the amount of appointments you can have during a semester but you can only schedule 120 minutes of tutoring sessions per day. 
  3. Tutors and students are required to wait for 15 minutes if the other party is running late.
    • If a student is 15 minutes late, the appointment slot will be lost.
    • If a tutor is 15 minutes late, please contact learningcenter@utah.edu.
  4. Use common courtesy in your interactions with your tutors. Keep your communication with them during reasonable hours.
  5. Give the tutor as much information as possible regarding what you need assistance for, so they can adequately prepare. 
  6. Tutors have the right to deny services to students who make them feel uncomfortable, unsafe, or make any inappropriate comments. The relationship between students and tutors should be strictly professional.
  7. Tutors have the right to deny services to students they suspect are cheating. This behavior will be reported to Learning Center staff, professors, and any other appropriate entities. The Learning Center takes academic integrity very seriously.
  8. Tutoring must take place in a public location or virtually through Penji.
Cancellation Policies and Fees
  • Cancellations made the day before a scheduled appointment via Penji or by emailing LearningCenter@utah.edu will be processed without a penalty. Canceling a weekly appointment will cancel all future weekly appointments as well.
  • Cancellations made the day of an appointment will result in a $5 fee. 
  • Rescheduling an appointment must be done with at least 24-hour notice or it will be considered a day-of cancellation.
No-Show Policies and Fees
  • No-show appointments will result in a $10 fee. You will not be able to schedule another appointment until your no-show fee has been paid. 

Please notify us as soon as possible if you believe you have a valid reason for your day-of cancellation or no-show appointment to discuss options.

The Learning Center has the right to deny services to students who are not abiding with the above policies. 

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Last Updated: 9/20/22